Professional friendly and helpfiul
Great service! first time customer and will do business again thanks!
- Bob .
12/15/2017
Very pleased with their service, non-toxic/environmentally-safe products/methods, & overall helpfulness. We've used these folks for quite a number of years now (I can's even recall how longs it's been) and we've been less than very happy with their work. This holiday season, we called for a reservation early this week and they came Thurs, within the 2hr.-window promised. And they worked with me to experiment on the safest, surest way to remove some ball-point-pen ink marring ultrasuede upholstsry; together we tested out approaches on a hidden place, found th best approach -- and got exceptional results.
- Marietta .
12/15/2017
Professional, Knowledgeable, Very Helpful
The only carpet cleaning service I have ever used. They do the best job and offer some great tips to keep carpeting clean. Carpets are spotless!!!!
- Maureen .
11/30/2017
Very professional, curteous
Beautiful job. The only rug cleaning company that spent more than a half hour cleaning my rugs. Excellent. I will definitely recommend them and have them come again.
come again.
- Mary .
11/17/2017
Professional, friendly, and informative
Rob and Paul were terrific! Great about our pets, excellent at explaining the process, and leaving our carpets in pristine condition.
- Jenny .
11/12/2017
I have them come every year because of the great job they do!!They always come on time and are courteous.I would recommend them to anyone who is looking for a dependable carpet cleaning company.
- Carol .
10/31/2017
Great service
We had carpeting cleaned in several areas. The workmen arrived right on schedule. They were pleasant, polite and did a great job in a surprisingly short period of time. We will definitely use the services of this company again in the future.
- L L
10/17/2017
The Best service on time and does a great job !! I recommenced this firm .
Henry J Wielgosz Jr
55 North St Granby Ma
- Henry .
9/25/2017
The service was excellent and am very pleased with the results
- Susie .
9/25/2017
Another happy customer!
Service was on time, called in advance (as requested), courteous & polite, answered all my questions. Both men really knew what they were talking about and were very friendly! I would recommend Aldenville Rug Cleaners to anyone!!!! I love the way my rugs look - brand new and drying time was minimal. I couldn't have asked for a better company!!
- Karen .
9/5/2017
Always reliable
Servicemen are courteous, listen well, get right to work and do a good and thorough job.
- Rayanne .
9/3/2017
Great service
On time, very knowledgeable! Concerned about our needs.
- Lisa .
9/1/2017
Happy Customer
The workers were personable and professional. They offered future carpet cleaning tips. Moved my couch (which I had put on sliders) and a few other things that were in their traffic paths without being asked. Carpets look great and price was reasonable.
- Danielle .
9/1/2017
Great customer service
The two gentlemen were polite and professional. They were up front about all costs and explained everything they plan to do. They offered extra Services explained what it was for and the associated cost but, we're not pushy about me taking the extra services. This is the second time I have used Aldenville and I'm sure I will use them again
- Kristin .
8/17/2017
You did a great job. Came on time and caused us no problems. We give you an A+.
- clarence .
8/16/2017
Very professional and thorough
These guys know what they are doing - professional, courteous, excellent job, couldn't ask for better service. I was also given specific instructions on how to take care of stains and what to do and not to do. I would highly recommend them to anyone.
- Marianne .
8/7/2017
Great work
These guys always do an excellent job. They were even successful at getting a few drops of blood out of a rug they weren't cleaning entirely. I have been using them for many years.
- Florence .
8/4/2017
Repeat Customer very satisfied.
I am so happy to say that I received excellent service from the same employee every time I have used Aldenville Rug Cleaning. He truly cares about the customer experience and I trust his work and his integrity.
- Irene .
8/3/2017
Great service, Very prompt and professional
I have had Aldenville clean my carpets for many years. Their service and professionalism and the quality of their work has never changed. They do a wonderful job and are friendly and careful as well.
- Myrle P
8/2/2017
Fantastic job!
I was really concerned that the white Berber Carpet was beyond hope. The guys cleaned the carpets so well, they looked almost brand new! Amazing job. They were professional, quick and very thorough. Would highly recommend them to everyone.
- Kate F
8/2/2017
Great service and professional
Two very considerate and professional men arrived promptly at the designated time to clean two room carpets, stairs and hall. They were very thorough and advised me to be careful when stepping from the wet rug to the floor to avoid slipping. Rugs were done in a timely manner and look amazing. A job well done!
- Mary Ellen S
8/2/2017
professional and friendly
They were on time for the appointment we had created for them to be here for. They were also very friendly, they told us everything that they were going to be doing and as well told us the cautions of how the rug will interact with tile. They were quick with the work that they were doing and were very clean about their job. We appreciated it a lot and will definitely be going back there if a rug needs cleaning in our home.
- Duane .
7/31/2017
Professional
Employees were given incorrect address but still arrived within 15 minutes of time promised work performed quickly and very responsibly priced was told by receptionist credit cards accepted but when work completed was told cash or check only person operating phone at this company did poor job employees doing cleaning were exceptionally good
- Richard .
7/27/2017
Quality work, efficient service
Arrived at scheduled time, performed work efficiently. Even hit an extra spot in another room. All carpets cleaned well. Can't be better than this!
- Linda .
7/26/2017
Very friendly ad professional
They came when they said they would. Both gentlemen were extremely friendly and did a terrific job on all out rugs. We are very pleased and would use them again
- Cinda .
7/6/2017
Professional, friendly, and efficient!!
We highly recommend Aldenville Carpet Cleaning for their professional, friendly, and efficient service! They made our twenty year old carpeting look brand new!!
- Kathleen .
6/28/2017
This is the first time we have used your company for our rugs. Both of the guys that came we very professional in their dealings with us. They explained what we should do to facilitate the drying and cautioned us on going from the wet rug to tiled floor. The rugs look great. I especially appreciated the fact that one of the guys asked whether we had any cats or dogs as the door would have to be open for the hose. We had already locked our cat in another room but I thought that this detail was great that they mentioned it. We would definitely use your company again. Thank you.
- Rose Ann .
6/28/2017
Great high quality service; Very Professional, Polite and Knowledgeable
This was a wonderful experience, The men arrived on time. Explained what they would do and how I should follow up. The removed a stain that I thought would never be take out of the light colored hall carpet that gets lots of traffic. When they were done, it was completely clean, like new. It took very little time. They explained what they did and how to deal with the carpet for the next few hours. They were amazingly helpful and very polite. I highly recommend their service to anyone.
Thank you Aldenville Rug.
- Richard .
6/23/2017
I am very pleased with the outcome of my carpet cleaning. Both Rob & Paul were very thorough in their explanation of what they would be doing & what to expect. They were both very professional. I definitely would use Aldenville Rug Cleaning again & would recommend them.
- Sue .
6/22/2017
I was extremely satisfied with the service and quality of cleaning. they were very friendly and polite. I will recommend your company yo my friends and will call on you again.
- Kathleen .
6/13/2017
Prompt, Very Knowledgeable, Professional
Great job! Your team was right on time, friendly and very knowledgeable. Very pleased with their work. Would definitely recommend them to others.
- Nancy N
6/13/2017
Friendly, Prompt and Thorough
It was a pleasure working with Aldenville Rug Cleaning. After living in our apartment for two years, my roommate and I decided to move out. We asked Aldenville to come in to give the carpets a final cleaning after all the furniture had been removed. They were prompt and communicative. Their rates are very fair, and we found everyone we worked with to be very pleasant. On the day of the cleaning, two cleaners showed up exactly on time. We went through the house together, and they told me exactly what to expect. After about a 45 minute clean (2 bedrooms, closets and a living room), our carpets looked almost new! I would highly recommend Aldenville Rug Cleaning.
- Mandy .
6/1/2017
Professional and Prompt
My whole experience was very positive with Aldenville Rug. They returned my inquiry call promptly and set up a time to come 2 days away. They worked efficiently and did a thorough job cleaning my area rug, sofa and ottoman. There was no perfume smell and everything dried overnight. Everything looks like new! I would recommend this company.
- Joanne .
5/31/2017
Service date 5/22/17
Great job, on time and job was done quickly. It did however take a lot longer for carpets to dry than expected. Almost twice as long as I was told. ⭐️⭐️⭐️⭐️
- Roxanne .
5/25/2017
Quick and Informative
The two men were very friendly, informative, honest and efficient.
- Taylor .
5/24/2017
We loved the quality of cleaning especially with Rob and Paul team!
- Ludmila .
5/23/2017
On time, courteous, professional, thorough, and timely.
Rob & Paul showed up within the window provided and to our satisfaction arrived on the early side of the window.
They explained what they were going to do, what we needed to do in terms of drying time needed before we moved pieces back into the room. They also explained why our previous vendor's attempts to get rid of the "dog" order failed. (Not dog urine odor fortunately)
Due to the wet weather it did take longer than estimated to satisfactorily dry the carpet and furniture but not an issue with us.
True test, as Paul & Rob pointed out, is when outside temperature rises along with humid weather. Those conditions will determine if the smell of dog is gone for good. If not we will get rid of furniture and carpeting and replace.
In any case, YES, they would be our first choice for carpet, furniture cleaning when needed. Highly recommend them!
- Edward .
5/8/2017
Agre
Great job , very professional , see you next spring
- Gail .
5/2/2017
Your staff was prompt on the time, they were polite and explained every to us.I would recommend your service to other and I would come back great job.
- Luann .
4/22/2017
Sectional Cleaning
Great job as always! My 14 year old sectional couch looks brand new. Thank you!
- Michele .
4/22/2017
always on time very professional
Have been using them for years as they always do a great job!!
- carol .
4/21/2017
Rob and Paul are always polite and always do a great job getting the carpets to look there best even when the tenant spill whatever on them !!
- David .
4/21/2017
On time, efficient , friendly
Your company was easy to get in touch with and make arrangements with. Your staff arrived on time, gave clear explanations of what they'd be doing, and did 3 large and 3 small rugs in about an hour.
thanks --would definitely use you again.
- Anne .
12/17/2016
rug cleaning
As always, Aldenville Rug Cleaners were right on time and ready to work. They did an excellent job on the carpets. I have 5 cats and even though I vacuum daily, there is always some fur and well, accidents happen! Aldenville rug returned my carpets to an excellent condition. After cleaning, they put down a protective product made for pets. It keeps dirt and spills from going deep into the carpet. They always get 5 stars with me.
- dottie .
12/15/2016
The results as usual are great, rugs and furniture came out great.
I am very satisfied with the attitude and helpful suggestions, both gentleman are always kind and respectful. I will call again when the rugs need care.
- Simone .
12/2/2016
Great people, great job!
We had Steve's crew ere a couple months ago to clean our apartment carpets, and they did a spectacular job. Very professional, polite, and willing to go that extra yard when needed. Our carpets went from trash to like new, and 3 months later still look great. I highly recommend them.
- Bill .
12/1/2016
Amazing
We use aldenville every time over others . Emmy rugs look like new when they leave A+
- Gabe .
11/28/2016
Very happy
Two men came in to clean our furniture and a hallway runner. They explained what they would be doing, they were efficient and friendly. We were very happy with the end result. We have had our furniture cleaned by other companies in the past and never felt as if the finished product was really clean. So glad we made the switch to aldenville, furniture was super clean for the first time!
- Margy .
11/22/2016
Very satisfied
They were extremely friendly, explained everything prior to doing the work as an orientation. We are very satisfied with the way the carpets look and appreciated the care in which they handled our antique furniture Our management here at University Park referred us to you. It was easy to schedule an appointment.
- Renzo & Betsy .
11/19/2016
They did a wonderful job on our sectional sofa. They were very professional and friendly.
- Alan .
11/14/2016
Excellent service
The gentleman that cleaned my carpet, were very professional, and responsive to my concerns, and problem areas, found them polite and highly recommend them , my carpets looks brand new!!
- Dolores G
11/13/2016
good service, very professional
They did a thorough job and were very polite. It was a great experience.
Thanks,
Deb
- Deb .
11/13/2016
Professional and friendly
Called to say that they were coming earlier,which was fine. They were very efficient and related how careful to be after the rugs were cleaned.
They did a great job. I have been using this business for awhile now
- Patricia .
11/13/2016
Great work!
Aldenville Rug Cleaning was highly recommended by a friend, and I see why. They've been to our home twice now, cleaning rugs in multiple rooms with stains and cat hair/dander (left by former owners). The rugs look like new. They cleaned the interior of my car, too -- and it also looks like new. Thanks for great work!
- Kelly V
11/13/2016
WOW! We are impressed, no lie...
The crew arrived and while one member set up the other explained their process and what we could expect. He noticed our cat stroll by and explained that their cleaning products would not affect pets or small children. We were particularly concerned because we had a stain on a section of carpet that had been there for about 5 years and refused to release in spite of repeated attempts to clean it with over the counter cleaning solutions. Presto, like magic the stain is no longer there. I highly recommend Aldenville Rug Cleaning. They are professional, knowledgeable, and, best of all, reasonably priced. Sincerely,
Bill Bourbeau
- William .
11/9/2016
Professional and experienced!
I had a light bedroom carpet cleaned. The men that came to my house were professional, and helpful. They gave me helpful safety tips to avoid slips and possible falls. They made suggestions to dry the carpet quickly, which it did. I definitely recommend Aldenville Rug Cleaning.
- ana Maria .
10/28/2016
very pleased with service.friendly, professional and good information for walking on wet carpets and then walking on tile floors. carpet looks great.Job well done. Thank you.
- Elaine .
10/25/2016
Did a good job on my rugs.
Operators were friendly, left the apartment in perfect condition with furniture back where it should be, and did the job quickly and efficiently. Will hire this company again
- Sara .
10/3/2016
Great service!
5 stars!
- Nick .
9/26/2016
Great company and very professional cleaning job.
I was impressed with how clean they were able to get my rugs.
- Denice H
9/20/2016
Upholstery cleaning
They were prompt.....arrived on schedule. Did the job in a timely fashion and were very pleasant as always.
- Lorraine .
9/19/2016
Professional and Friendly
As the title says they are always professional and friendly. I am a repeat customer and have always been pleased with their work.
- Chris .
9/17/2016
Very professional and friendly.
Rob and Paul are the biggest assets you have. Those guys are fantastic. They are friendly, cooperative and very professional. They respect my property and I appreciate that. They are a real great team together. I trust them and know that the job is always going to get done right. I think the company itself needs to offer better deals to its faithful long term customers. I have been with them for over 20 years.
- Carol .
9/16/2016
Aldenville Rug Cleaning was wonderful.
We can always count on you for doing a wonderful job and scheduling us asap.
The guys that come out are hard working and very helpful.
We will never use anyone else!
- Kathy .
9/13/2016
104 College St
Hi,
I have been working with your company for years and this apartment has very light cream colored carpeting....
I have been renting to students and they are not as conscientious as I am when I live there....
So many stains and Rob does a fantastic job!!!
He is also very professional and great to work with!!
Many thanks,
Elizabeth Berard
- Elizabeth .
9/11/2016
The servicemen came exactly on time,both were very efficient and most professional. They did an excellent job,I and my wife were very satisfied!
- Joe and Dorothy .
9/10/2016
Awesome Service
The people at Aldenville Rug Cleaning are friendly and helpful. Their prices are very reasonable. I've used them for years and I've been happy with the results every time. I highly recommend them.
- Lisa .
9/8/2016
Good company
The 2 men showed up on time, were very courteous and explained in detail regarding the process. Rugs came out looking great. Would use this company again.
- Pat .
9/1/2016
Professional and friendly
Aldenville Rug Cleaning provided us with clean rugs with no smelly chemicals. The cleaners were efficient, friendly and professional.
- C Z
9/1/2016
Great Job
Every thing went very well.
- Joyce .
8/31/2016
They did a great job as usual, my. Choice for rug cleaning for many years
- Shirley .
8/17/2016
Excellent Job!
This is the 2nd time I've hired Aldenville Rug and I would hire them again. They do a thorough job and provide helpful hints to keeping your rugs and furniture looking new. Thank you!
- Janine .
8/17/2016
Excellent service & efficient, always on time with a friendly manner. Thanks
- Robert .
8/15/2016
professionial quick service excellent work very happy with my clean rugs
I would recommend aldenville rug cleaners the workers are professional the service was quick and on time my rugs are clean and I am very happy. The workers answered all mu questions even though I asked the same question a couple of times they were happy to go over it again.
- ann .
8/13/2016
Great quality & super professional
This is now the 2nd time that we have had our carpets cleaned by the crew at Aldenville. We are continually pleased with their professionalism and quality of service. Their prices are some of the best in the area and they can usually come within a few days of us calling them. We will continue to use Aldenville!
- Gina .
8/12/2016
The staff is always friendly and professional. When they are finished cleaning the carpets, they look brand new!
- Mary .
7/26/2016
They arrived in a timely manner. Got right to work & did a great job as always. I only deal with Aldenville Rug Cleaning because these guys are so diligent in their job & do everything possible to make sure the client is happy with their service, which I am.
- Joyce .
7/25/2016
Excellent service, amazing job!!
I wanted my outdoor living room cleaned. I called late Wednesday afternoon and had an appointment Friday by 3pm. I asked if I could add a runner rug, and they said no problem! They were quick and instructed me how to help the drying process. I love how trusting and professional they are. Thank you for being a wonderful local company.
- Heidi .
7/24/2016
Professional and friendly service. Very efficient and truthful.
Great job. They had a big job cleaning my cream colored microfiber sectional sofa. The cleaning turned out better than I expected. Terrific team work. Thanks so much
- Diane .
7/21/2016
Rugs looks beautiful
Thank you so much, my rugs look beautiful. All stains came up. Will definitely do business again.
- Michele .
7/21/2016
Definitely Recommend
Aldenville Rug Cleaning has staff that are reliable, honest regarding pricing and what they can and can't help you with and always have a great attitude. I always rely on them for rug cleaning services. One time I thought I could rent a machine myself to save money and the result was no where near as clean and nice looking they get my carpeting.
- Abigail .
7/20/2016
Rugs look great & great price too
Very professional did great job for reasonable price & was in & out. Swiftly
- Eva .
7/15/2016
pleasant, polite, and thorough, paying attention to every detail.
The employees were pleasant, polite, and did their work with pride, paying attention to all details. They were very efficient as well/
- Doug .
7/14/2016
Punctual, professional.
I was very pleased with the service of this company. The men explained exactly what they were going to do before starting to clean my carpets. My carpets were much cleaner when they were done.
- Eileen .
7/11/2016
Rug cleaning
The guys were great came in on time did a great job very friendly as usual rugs came out great and clean !!! cleaned our bedrooms hallway and my dining room rug all came out great!!
- Desiree B
7/8/2016
Job well done...friendly help. Will refer.
- robert .
7/2/2016
They did a wonderful job I am beyond happy my rugs look new again
- Jerry .
7/1/2016
Best of the best
I love aldenville they are top-quality . They are to be trusted in your home and never have let me down , I have used them several times now and would never go to anyone else...I love that they are local and love to give business back to the community.
- Janice .
7/1/2016
Great Service
The rugs have never looked better! The men of Aldenville Rug did an excellent job cleaning them. After finishing the rugs, a water leak was discovered in my basement & they offered to clean up the water for me. They did the extra work with no complaints and did a great job. I am very thankful for their help. I would highly recommend the company.
- Irma .
7/1/2016
Excellent service
Aldenville arrived promptly for my rug cleaning. The servicemen were very polite, helpful and knowledgable. I would highly recommend Aldenville. They do excellent work! My rugs look great!
- Julie .
7/1/2016
knowledgeable, friendly, and fast!
I was impressed with how quickly we were given an appointment and how knowledgeable and friendly the people were. We have old Oriental rugs and they look great! Thanks!
- Julia .
6/20/2016
prompt, efficient and thorough
Arrived early, went right to work, explained the process and finished both areas in a short time. Carpets look and smell great.
- Rayanne .
6/15/2016
An extreemly satisfied customer
Over the years, I have had Aldenville Carpet Cleaners clean my carpets, and each time have been very satisfied with the results. The technicians are very professional and knowledgeable about the products they use. I like that the products are eco friendly. This is why I keep returning to them for service. fjllodr
- Frances .
6/15/2016
Service
The service was fantastic. The guys did a great job. My carpet is 11 years old and it looks brand new. I will be calling them again next month for the rest of the house....great work
- Judy .
6/5/2016
Awesome job!!!!
As always Rob and Paul did a great job. They are very hard working and very careful with my furniture. Theyare very friendly and respectful and a pleasure to do business with. These two guys are quite a team. Excellent job you two.
- Carol .
6/5/2016
Great service..friendly
I've had Aldenville Rug Cleaning several times. Always a great job, very professional. I would recommend them . z
- Alison G
5/29/2016
Rug cleaning
Rob and his associate were prompt and did an excellent job throughout our home. We had 2 area rugs that we were going to replace, but Aldenville Rug Cleaning made them look brand new. Thank you, and Sean and I would recommend you to our family and friends! Excellent job!
- Melinda and Sean .
5/27/2016
Top notch results
This is the second time I've used Aldenville and again they've out done themselves. I thought I'd have to replace the rugs at my rental but they look fantastic. I would highly recommend them to family and friends.
- Nicole .
5/23/2016
I am very satisfied with the cleaning of my two recliners and the rug in my den. Will call again for cleaning on my hallway stairs.
- Eileen .
5/23/2016
My rugs
I can't thank you enough for your professionalism and making my rugs look beautiful once again
- Irasema .
5/13/2016
Outstanding service
From the initial phone call to the end of the service it was "top notch".
Steve was very professional answering my questions and giving me option of dates and time. The two gentlemen that came in where so pleasant, professional and through. We had 2 bedrooms, living room and a staircase cleaned. Our rugs look almost brand-new.
This is the second time we used this company and will use them in the future.....
Thank you Aldenville Rug Cleaning for an outspend job
- Rose .
5/7/2016
Prompt, courteous, and professional.
I'm very satisfied with the work they did on my carpets, and the price was right. Very efficient workers, and I would hire them again. I would also recommend them to others.
- Janet .
5/3/2016
Very pleased with the job!
Because we have pets, we have our carpets cleaned at least twice a year. The men who came to clean our rugs were on time and friendly. They explained everything clearly and did not make us feel bad about our pet stains.
We came home to clean and sweet smelling carpets. I intend to call Aldenville again when we next have our rugs cleaned.
- Patricia .
5/3/2016
Excellent customer service.
Very professional and affordable. I use them once a year and have not had any issues. Customer since 2012.
- Chris .
5/3/2016
Quality Cleaning
As always the team at Aldenville did an exceptional job cleaning my sofa and carpets. We have been using Aldenville for 15 years and have never been disappointed. The guys are courteous, professional, friendly and do an awesome job.
Thank you!
- Michele .
4/23/2016
quick and easy
The Aldenville rug people were accommodating in setting up a time and were punctual.
They did a great job cleaning the rug and explained everything.
One thing that I would like to see next time is for them to wipe up when their machine drips water on the wood floor ( this happened just a little on the way out-but it would have been nice of them to go back and wipe up the drips)
- Mars .
4/22/2016
professional, friendly
The cleaners were very professional, friendly and on time. They work quickly and the floors looked amazing when they were done. We would definitely use this business again!
- Lisa .
4/21/2016
Excellent Quailty Work
Paul and Rob were excellent! My rugs look beautiful now and I know they are very clean!! Thank you so much for doing such a good job! I will be calling soon to set up a day for my rugs to be cleaned in my South Hadley home 😃
- Anne .
4/20/2016
great customer service!
I needed a last minute cleaning done and they were able to accommodate me AND do some add on cleaning while at the premises that I asked about without a problem! Carpets came out wonderful - Thank you!!!
- Jennifer .
4/19/2016
Great Job!!
This was the first time I have used Aldenville Rug Cleaning and it wont be the last!! I have been getting all of my carpets cleaned in my previous home twice a year for the past twenty five years. I have used a few different companies but none impressed me as this company has.
The customer service from both of their service men was excellent. They were extremely informed about the different services they offer and it did work out beautifully. They were extremely prompt and were in and out very quickly. I highly recommend them to anyone.
Linda McDonald
- Linda .
4/13/2016
Excellent!
I've had Aldenville Rug Cleaning help me out several times cleaning carpeting in rental properties between tenants -- sometime tenants with pets. It's always been easy to make an appointment, and their work has always been professional, thorough, friendly, efficient, and reasonable. I recommend them highly.
- Jan .
4/13/2016
Excellent
You guys always do an excellent job. It's always like getting new furniture and new carpets when you come.
- Lesley .
4/13/2016
very good job
they took there time and i was very very satisfied with the was the job came out..
- m t
1/1/2016
Quality service and professional staff
I've hired this company to clean my rugs for years. They are the best! My rugs look amazing after they have cleaned them.
The staff are professional and really take pride in the work they do.
I highly recommend using Aldenville Rug Cleaning.
- Molly .
12/23/2015
The gentlemen that came to clean my rugs were professional, prompt and very efficient. I would recommend them to all my family and friends.
- Karen .
12/21/2015
High quality service, professional and friendly.
My living room furniture looks brand new. Great job.
- Susan .
12/18/2015
Awesome job
My rugs look amazing as well as my furniture!! Everyone is pleasant and friendly and made sure I was happy with the outcome.ThAnk you A++
- D .
12/18/2015
We had some difficult urine stains from our deceased pet, and our rugs now look as good as new! Thank you for taking such good care of our rugs!
- Kathleen .
12/17/2015
I appreciated that fact that the workers came on time, were very clear what the cost would be and cleaned the rugs in an efficient and professional manner. The carpets look great!
- Carolyn .
12/16/2015
The techs were very professional. They performed quality service. The two rooms that were cleaned were spotless.. The serivice was timely and efficient. Great job!!!
- BOB .
12/15/2015
Did a great job ,and very quick.
- Daniel .
12/13/2015
Found them to be friendly and professional ,Even though all spots did not come off {older rug -must have been there long time } they kept trying to get it the best it could be Really made a great difference
- Debbie .
12/11/2015
The best team of guys!!!!!!
As always Paul and Rob did an awesome job on my rugs. They are so friendly and so competent. I never worry when I see these two arrive. They do a thorough job and will answer any questions of concerns I might have. They are awesome employees and represent your company very well. I sure hope they are rewarded for this. They are a pleasure to do business with and I never have to worry.
- Carol .
12/5/2015
Next day appointment!
I called and got the machine, and my call was returned within the hour. I made a next day appointment for a 5x7 rug. The arrived on the earlier side of the time window...bonus! They were friendly and fast. Thank you for excellent service!
- Heidi .
12/2/2015
Professional and Thorough
The crew is always on time, accommodative to particular needs, and all work is complete with no need for do-overs.
- A. R. .
12/2/2015
High quality service
Very courteous and professional people, gave helpful hints on ways to speed up drying
- Leslie .
11/29/2015
Stained white carpet from rental property cleaned nice
Excellent job. The stained area that I thought couldn't be erased was cleaned up. I was pleasantly surprised. Nice work!
- Kent .
11/22/2015
Very happy with rug cleaning, rug looks good, only it took longer to dry than was expected.
- Kathy .
11/19/2015
Very happy
Prompt (early, actually), friendly, and our couch was clean in no time; we will be calling these guys again!
- Laura .
11/12/2015
Emergency Cleaning for our Sectional
Thank you form coming right out and cleaning our sectional. You were prompt, professional, and affordable. We have relied on your services for many years at more than one home. I would recommend your services as preventive maintenance for any home. We have had longer use of our furniture, rugs, and carpets because of the good care you provide. I recommend these services to people who want to keep their carpets and furniture.
- Mary .
11/9/2015
professional
Excellent job on my rug. They were right on time, answered my questions, took pride in their work and made sure I was happy with their work. A pleasure to work with. Definitely will use them again.
- Kris .
11/5/2015
i am very happy with the quality of service that I received. The men that came to my home were very courteous and professional and I will not hesitate to have your service again.
- Kerri .
11/5/2015
Miracle Workers!
I have an older rug that has been ravaged by grandchildren. I was hopeing to save the rug for another year. I didnt expect it to come out nice! These guys got 95% of all the stains out, and cleaned all of my living room furniture. Everything came out better than I expected!
The workers were very nice and professional. I would definitely use their service again.
- HolyokeResident .
11/5/2015
Great Service, excellent results!
After two years of dissapointments I finally found a great Carpet cleaning service!
It was more expensive than the others but the results were outstanding.
Definitely doing to use them again.
- Ludmila .
10/28/2015
We have had Aldenville Rug clean our rugs several times and have been very satisfied with the results and the service. The men were very polite and helpful.
- Simone .
10/27/2015
Quality Service
The carpets came out great - very friendly and professional service. I do recommend them.
- Eileen .
10/25/2015
Was very satisfied with Aldenville Carpet Cleaning business. Have had them several times. My three bedroom carpets now look like brand new. Would definitely call again in the future. October 22, 2015
- Dorothy .
10/22/2015
Happy with the service
- Erika B
10/22/2015
Fast, friendly and efficient
Had all of my carpets cleaned in my apartment .. Team was on time...efficient and got the job done correctly. Picked up all the spots I wanted removed....great job would use them again and highly recommend.. Also non toxic and no smell!,
- Janice .
10/21/2015
Professional as Always
These two gentlemen work as if they were one. Each anticipates what the other needs and does it. No wasted time and no tripping over each other. I always am amazed to watch them and their concern for their clients property. If there were more stars I would give it. They have been to our home so many times they know exactly what to do and they get right to work when they arrive. I wish everyone we delt with was as good.
- Ken .
10/21/2015
Rug cleaning
Our rugs look like they were just put done I was ready to have them pulled up before I gave them a chance to b cleaned very soiled at high traffic came out beautiful the workers were very friendly and hard working I will make sure I don't neglect them again and have your company do them each year sooner if they need to b I have tried other company's yours by far in my opinion is the best certain to refer thanks again great job
- Connie .
10/21/2015
A fantastic experience and the work itself was top notch.
- Michael .
10/16/2015
Flexible, Service Oriented and Willing to go the extra mile
We were able to get our carpets cleaned while we were out of town. They did a great job. Steve was very easy to talk to and communicate with. All of my concerns were addressed and even when I had to change plans, Steve was ready and willing to accommodate me and my family.
Steve was recommended to me and I would gladly pay it forward. I recommend Steve and his crew to you.
- Michael .
10/14/2015
Always happy with the service. They arrived on time and completed the work timely.
- Carol .
10/14/2015
I would use them again.
Easy to make an appointment. They were flexible with days/times. They called the day of the cleaning because they were ahead of schedule and asked if I would like them to come early. For 5 rooms, a hallway and stairway it took about an hour. They were polite, gave me all the information I needed. No problems and the rugs look great!
- Chris .
10/14/2015
They were great!
We can sum up your teams work in three words, prompt, courteous and efficient.
- Ed .
10/10/2015
Fast, deep clean, reasonable price
The cleaners did a really good job on my carpet and rugs. I have an elderly dog who has been peeing everywhere and one of my rugs had a moth infestation. They did a very deep cleaning and everything looked really clean afterwards. It was affordable and I'll definitely use them again. I'm hoping the moths have been killed by the hot water.
- Erica .
10/10/2015
Awesome team!!!!!
Rob and Paul are an incredible team. I feel so confident and safe that my job is going to get done to the best quality I could ask for. They treat my house with care and are very competent guys. I couldn't ask for a better couple of guys to clean my rugs and furniture. I am very pleased and grateful to them for a job well done. They are truly an asset to your company name. I never have a worry when they arrive. Great guys and an awesome team.
- Carol .
10/10/2015
Friendly service
On time and professional. Answered all my questions. Great experience.
- CJ .
10/7/2015
great!
Friendly, good service. The rugs look wonderful.
- Rose .
10/7/2015
2nd TIME CUSTOMER - BOTH TIMES YOUR TECHS WERE PROFESSIONAL AND COURTEOUS - GREAT JOB ON THE CARPETS - THEY LOOK BRAND NEW - WOULD RECOMMEND YOUR SERVICE TO ANY ONE
- SCOTT .
10/7/2015
2nd TIME CUSTOMER - BOTH TIMES YOUR TECHS WERE PROFESSIONAL AND COURTEOUS - GREAT JOB ON THE CARPETS - THEY LOOK BRAND NEW - WOULD RECOMMEND YOUR SERVICE TO ANY ONE
- SCOTT .
10/7/2015
You would never know there used to be a stain on this carpet. I did comparison shopping and they offered the most reasonable rates too.
- Alison .
10/7/2015
High quality service
I recently had the carpets in 3 rooms and a hallway cleaned. Aldenville Rug Cleaning did an excellent job. They were very friendly and professional. When I needed them to return for some "browning" which commonly occurs on my type of rug they came back very quickly. They did so cheerfully and did a great job. The price for the job was very reasonable. I would highly recommend this company.
- Julie .
10/5/2015
Best Service Men
The men who came to clean my carpets were above and beyond professional. They are the best asset Aldenville Rug has. Both men were friendly and courteous and know what customer service is.
My rugs came out beautifully.
Based on service and the quality of the job done I will recommend Aldenville Rug to my friends and colleagues.
Cathy Rigali
- Cathy .
10/3/2015
Hats off!!
We were referred to you many years ago from a friend
of ours.
Have always been happy with the service. And we too
have referred you to other friends who have in turn used Aldenville Rug.
Thanks to all for a job well done.
- Joseph .
10/2/2015
Excellent service
They always arrive promptly, do a great job in a timely manner. I would never have anyone else! Once they even responded to my cry for help and got fresh red paint out of our aqua carpet!
- Jean .
10/2/2015
Great job!
I just bought my condo, so I didn't know what most of the stains were. Your people got them all out and it looks like a new rug! Thank you!
- Kathy T
10/2/2015
Recent rug cleaning
I am very satisfied with my recent rug cleaning. They were on time, polite and very task focused. They explained what they used during the cleaning process and the finished product looked great.
- Jason .
9/24/2015
Great job
Aldenville Rug Cleaning was punctual, quick, and did a great job. Our old carpets look great.
- Barbara .
9/15/2015
So grateful!
Amazing!!!!
- LaChiara G
9/13/2015
Professional, effective, efficient, friendly
We've had various cleaners in for our hideous white carpeting, and this was one of the best experiences I've had — both in results and courteous service. Very satisfied.
- Katherine .
9/10/2015
Clean carpeting makes a house look and smell Great!
Aldenville Rug Cleaning has cleaned carpets for us, in two different houses, in two different towns, for years and years. They always do a phenomenal job and we wouldn't consider having anyone else ever clean
our carpets for us! They are quick, thorough, hard working and always a pleasure to do business with.
- Ann H
9/3/2015
Great job! Showed up on time, very thorough job, explained everything, and worked quickly and had the job done in a jiffy!
- Sandi .
8/24/2015
Great representatives
The two guys that came to do a chair, ottoman, area rug and two runners did a wonderful job. They explained the process and chemicals they used.
Everything looks fabulous!
- Cherryl .
8/24/2015
High quality service, professional and friendly
I have used this company numerous times before and have always been extremely happy with the service. They are always professional and friendly to deal with and the rates are very reasonable. Will continue using them in the future.
- Mary .
8/17/2015
I have always been pleased with Aldenville Rug Cleaning my rug looks brand new!
Also the way Mr. Blacker explained what he was going to do and telling me about putting a towel down when walking into a room and put the air conditioner on so it will dry!
- Suzanne .
8/15/2015
Quality job
I would recommend highly, the services of Aldenville Rug Cleaning. The price was reasonable and the end result was fantastic. They cleaned 2 bedrooms, a family room, a living room and 2 staircases for under $300.
Great
- Bob .
8/13/2015
EXCELLENT JOB
As always, Aldenville Rug Cleaning gave our wall-to-wall carpet a thorough cleaning. They moved the heavy furniture that we could not move. They are courteous and friendly, and just a pleasure to do business with.
- Dick .
8/8/2015
A job well done.
The products and services were professionally delivered in a timely manner. Perhaps a little better communication at the beginning of the process would have been helpful.
- James .
8/6/2015
Trusted company
Our second experience with Aldenville Rug Cleaning was just as pleasant as our first one. Very professional, efficient and thorough job. We got a quick appointment, they arrived within the time frame expected, they explained all options available and procedures to expect, they used non-toxic and pet friendly products, they stressed safety aspects to consider and were careful of contents of all rooms. And our rugs look and smell GREAT! We highly recommend this company.
- Pearl .
7/31/2015
High quality professional and friendly service
From my first contact to set up an appointment to the actual service today I have nothing but positive things to say. Rob and Paul were the ultimate professionals and did a magnificent job. I am a perfectionist when it comes to caring for our home. I would highly recommend aldenville rug cleaning to my friends and neighbors.
- Kathleen .
7/31/2015
the were on time and friendly and professional.
- Donna&Rene .
7/30/2015
Super job. Great guys
I live in Agawam and didn't have many options for carpet cleaning companies. Being that I'm from Chicopee Originallt I decided to go with them.... They did a great job. Very knowledgeable! I defiantly recommend them!
- Lisa C
7/29/2015
Great service,quality work
We called on Tuesday for a rug cleaning and sanitizing in my elderly mother's house.They were there Wednesday,right on time.
My mother was amazed at how clean the rug came out,and how fast they did the job.
Her rug looks and smells great.
Thank you
- Maureen .
7/29/2015
Professional and friendly
I was very pleased with my cleaned carpets and the gentlemen who came to my house were very courteous. I was told about the cleaning products and how to take care of my carpeting after they left. I would definitely recommend Aldeville Rug Cleaning to anyone who asked.
- Irene .
7/24/2015
Great job!!
Carpets were a disaster from heavy traffic, spills, animals. The crew came and made them look brand new! The crew that showed up to my house were very professional and friendly. They gave me some pointers for spills and stains and how to get them out faster. They offered services and products that would work on my carpets. I have had them here before and I will certainly call and have them back again! Great job!
- Michelle .
7/23/2015
Great service
The two men showed up on time and very professional. My rugs look iincreadable ! They even gave me tips on how to spot clean .. Will definitely use them again
- Diane .
7/22/2015
The rug cleaning crew were on time and were very informative explaining the details. They did a great job and completed it in a very timely fashion in spite of the humid weather. Suggested turning on the ac and to use fans to hasten drying which I did and it dried in no time. I have used your company a number of times and have always been satisfied(always using the coupons in the value-pak)
- Patricia .
7/21/2015
High quality service, professional and on time.
Friendly, diligent workers did an great job on carpets and stairs.
- Myrle P
7/20/2015
Always a great job
My rugs always look great after a cleaning. This is the only rug service I have ever used. Please tell your tech that the pit bull in my yard was picked up by T J Oconnor. I also met the owner who was desperate to find her baby. He is a nice gentle dog who was just scared and very over heated. He got scared and got loose because of all the construction on Grattan St. He's now home and happy.
- Sandra .
7/20/2015
High quality service, did an excellent job
They cleaned all my rugs and a large couch and did an excellent job. I had that couch cleaned previously by another service, and they couldn't get some stains out but Aldenville got them out and the couch looks almost brand new. They did a excellent job on the carpets also and took the time to give me advice on how to treat spills and stains. They were friendly, courteous, prompt. Couldn't have asked for more. Way better than the service I had used in the past. I will be using them from now on.
- Donna .
7/20/2015
Fine work and advice!
The rugs on our entire first floor were efficiently and well cleaned, including troublesome spotting. They also gave us advice on treating any future spots and suggested a vendor to stretch the carpeting in a room in which a "wrinkle" had appeared. We have used their service for a number of years and have always been fully satisfied.
- John .
7/16/2015
Rug Cleaning
I was very happy with the rug cleaning. Thanks!
- Sharon .
7/15/2015
Looks new great job
- Brian .
7/15/2015
Quality work, friendly and knowledgable service
We've been using Aldenville cleaners for years and have never been dissatisfied. Highly recommend!
- Kathy .
7/14/2015
Great job guys !!! I will call u again. Definitely.
- Sonia .
7/9/2015
We have been using aldenville rug cleaning for many years and have never had a problem. They have always been honest and professional. They do a great job and we will continue to call them.
- Shirley .
7/9/2015
Very professional
The guys were very professional, knowledgeable, and quick. They protected all the furniture to allow the carpet to dry.
- James .
7/6/2015
Super job!
On time, very professional, friendly, informative and the rugs look fabulous!
- Liz .
7/6/2015
I've had Aldenville Rug Cleaning for my carpets since the beginning. They have always been fabulous. Rob is the most polite person you would ever want in your home. He explains everything, gives tips on carpet care and works efficiently. They always do exactly what I want and are careful when they do it. And the price is reasonable. Its easy to make an appointment--a real person always answers the phone.
- Ann .
7/5/2015
Amazing
Was so excited to see our carpet when they were done! I will definitely recommend them to all my friends and family. They got out stains that we thought would never come out. Thank you so much
- Sherri .
6/29/2015
Excellent service.
When I made my appointment I had forgotten about something else on my agenda that made it close. I called back to reschedule and they thought it would be finished in time for me. They came and were as quick and efficient as always and now my rugs are beautiful for the summer. I've been a customer for many years in 2 different locations.
- Florence .
6/25/2015
Excellent Service & Results!!
The gentlement that helped clean my carpets and area rugs were extremely professional and very friendly!! They explained what they were going to do, how long it would take and maintenance instructions. In addition, my rugs look brand new. They typically get a beating by the kids and dogs, but they were able to bring them back to life!!
Thank you!!!
Nicole
- Nicole .
6/24/2015
Good Job
The Workings were polite and courteous, they did a very good job. The carpets were cleaned and all spots were removed.
- Ronald .
6/24/2015
Excellent job.Very happy with the performance of the guys.They were great Thank you
- Candy .
6/23/2015
always the best
you can't go wrong , always on time , everything looks great when they are finished . I keep going back every year !
- Mary .
6/23/2015
Friendly, efficient and good offers!
I have used Aldenville on several occasions and I am always pleased with the professionalism, results and friendly staff.i would highly recommend for a fresh and clean carpet . Excellent offers on several rooms makes it reasonable to treat your house to a super cleaning!
- Anne .
6/23/2015
Professional and friendly service
I just want to emphasize what an asset Rob and Paul are to your company. Good employees is what makes a business thrive. They are so professional, helpfel, courteous and thorough. They are what keeps your business booming. I am so pleased with the job they do. I hope you will let them know my comments as they deserve the praise. They are hard working and committed to doing the best job.
- Carol .
6/23/2015
As always, professional and courteous service.
- Carol .
6/23/2015
My rugs look like new
As always Aldenville carpet cleaning company has done a great job.
They were on time and very professional costumer service.
Thank you my rugs and sofas look like new again.
- Cristina .
6/22/2015
Excellent service!
This is the second time I have called on Aldenville Rug Cleaning. They were friendly, knowledgeable, punctual, and fast! The rug looks great! Thanks again!
- Karri .
6/17/2015
Work magic
I have been using Aldenville Rug cleaning for years and they never let me down. I have an ivory color rug in my living room with a 4 year old. It is a very high traffic area and twice a year I have Aldenville Rug Cleaning come out and clean this rug. They work magic on this rug! It always looks brand new by when they are finished.
- Margaret .
6/16/2015
On time, professional and very happy.
Glad I called on based upon a friends recommendation.
Very reasonable too.
- Annie .
6/16/2015
rug cleaning
The men were very polite and worked very hard to clean a very dirty rug. Would recommend.
- Eva Z. .
6/15/2015
Very nice and professional
They arrived when they said they would. The explained everything that they were going to do and they were very friendly and professional. I was happy with the results. Would recommend and would use again.
The shampooed my rugs and then also sprayed them for anything that was left behind by the dog that used to live in the house I just bought.
- Marty .
6/13/2015
Great work and friendly staff
The two men were very friendly and professional, and they were early, which was great. They worked quickly and cleanly. No complaints.
- Amy .
6/9/2015
the workers were friendly and efficient
I was very pleased with the outcome. Especially with the interior of the RV. Given it is 20 years old, the results were more than satisfactory. My living room couch and chair were also remarkable when finished.
thank you for a job well done
- Brenda .
6/8/2015
I have used Aldenville Rug several years now. Both men very professional and friendly. My rug and furniture always look new when they leave.
- Alison G
6/5/2015
Very Happy
As always I was very happy with both the service and how my rugs came out. I have been a customer for yeats and that's why I always come back. Thanks again.
- Chris .
5/27/2015
Always do a great job!
- Nadine .
5/26/2015
Professional and friendly
I was a bit surprised that the service providers could not remove water-based marker stains and wine stains, which I have gotten out myself in the past, but they said that to do so they would have to use harsh chemicals which are toxic and can change the color of the rug. Otherwise, I was very impressed with how thorough and professional they were.
- Chaya .
5/21/2015
Professional and friendly
I was a bit surprised that the service providers could not remove water-based marker stains and wine stains, which I have gotten out myself in the past, but they said that to do so they would have to use harsh chemicals which are toxic and can change the color of the rug. Otherwise, I was very impressed with how thorough and professional they were.
- Chaya .
5/21/2015
STAIRS
VERY SATISFIED ARRIVED ON TIME,WERE QUICK, POLITE AND FRIENDLY.. SHOWED THEM A SPOT WHICH WAS TAKEN CARE OF..IN AND OUT IN NO TIME WITH STAIRS CLEAN AGAIN..
- Carol S
5/15/2015
You did a great job. Arrived on the time that you said you would and did things the way we like them done. Will have you back when needed.
- clarence .
5/10/2015
Excellent quick service
I was very pleased with the promptness and excellent quick service today. Both gentlemen are very professional! This is the second time I use them. Will continue to do so in the future.
- Sue V
5/7/2015
Rugs look like new!!!!!!!!!!
They arrived on time and did a great job, the rugs look like new.
- Josephine C
5/1/2015
very well done, on time and good people
- Tom .
4/30/2015
Just what we expected
We've been using Aldenville Rug Cleaning for several years now. From day one they have been extremely professional, timely and caring how the job gets done and our belongings protected.
We had them come again this morning and they were as usual on time, considerate of what we wanted done and completed it without problem.
We highly recommend them to anyone who needs this service. We will most definitely being using them in the future on a regular basis.
- Ken .
4/29/2015
Great results and service
This is the second time using Aldenville and I couldn't be happier they were courtesy and on time and got my two 13 year old light blue microfiber couches stained with milk and other drinks from two little boys perfect again. I highly recommend them
- Amy .
4/29/2015
They did a very good job and were very professional
- Shari .
4/28/2015
Very satisfied with end result. Very professional service & attitude. Willing to go extra mile.
- richard .
4/27/2015
On time , so professional and helpful! The tile floor as well as stairs rug looked amazing!
- e W
4/22/2015
Awesome job
both men were very professional and their work was exceptional. I appreciate the timeliness of your company and the many helpful tips we received
- Doris .
4/15/2015
I have already recommended this company.
Perfect! From arriving on time to efficiently cleaning our three carpets and area rug, and out the door--Great!
- George .
4/11/2015
I was very impressed! We were able to receive an appointment right away & the workers were very prompt. They were very neat and efficient and made sure I had all the information I needed like what they use to clean my carpets was non toxic and safe for my two small children. The workers were very polite and quick they were in and out in no time and my carpet looks GREAT!! I will definitely use them again and refer them to all my friends!!
- Kelly .
4/7/2015
Nice clean rugs!!
The guys were very prompt and did an outstanding job as always. They are a great team and go above and beyond to make sure they make the customer happy and comfortable. I never worry about anything in my home when they are in it. They are truly great guys. Very respectful and courteous. They are an asset to your company and deserve to be rewarded for outstanding service.
- Carol .
4/3/2015
The always do a great job!
I have 3 dogs and a toddler working against me when it comes to keeping my carpets clean, but these guys always manage to get my carpets looking as good as new! I have had a couple of spots removed in rooms that I am not having cleaned, and that has also turned out very nice and blended quite well. They come in and get the job done quickly. They also always warn me multiple times to be careful when walking from my carpeted stairs to my hard wood floors, and that I should put colorful towels down to remind me not to rush or slip on the wood. With the fans on, the carpets are dry later in the afternoon/evening after the cleaning though, so it hasn't been a problem. I have had them clean my carpets 5 times in the last few years and I always have the same technicians show up. I would highly recommend them, both gentlemen that come out to my house have always been very friendly and helpful.
- Lindsay C
4/2/2015
Upholstery Cleaning
First time customer. Service was prompt, courteous, reasonable priced and very satisfactorily done. Will definitely have them back in a couple of weeks to do carpets as well.
- Carol .
3/30/2015
excellent
Excellent service, excellent results
- bob .
3/30/2015
Exceeded expectations
Rob and Paul were extremely professional, friendly and knowledgeable. You can tell that they enjoy what the do and take pride in their work. I would highly recommend Aldenville to anyone looking to have their carpets cleaned.
As for the carpet I cannot believe the difference, I should have had this done so long ago. I will now make this a regular occurrence.
- Josh P
1/3/2015
Great service
Thank you for all your work! My rugs came out great!
- Amy .
12/19/2014
We have used Aldenville Carpet Cleaning a number of times. Each time they have been extremely professional and knowledgeable. This past time we had a love seat handed down to us with multiple stains on it. They were able to remove the stains and make the piece look like new. They were also able to offer valuable instructions as to how to best care for the piece. We have made Aldenville out "go to" carpet and upholstery cleaner!
- Andrea .
12/15/2014
Exceeded expectations
Outstanding overall experience and the bottom line is the carpets have a new lease of life!
- Nathan .
12/12/2014
True Professionals
Outstanding experience!!! Will definitely be back, A pleasure to deal with.
- Tim .
12/11/2014
professional, efficient, and affordable
Aldenville has provided great service twice for me so far. Each time, I found the staff to be professional and friendly. Their rates are affordable,and the quality of service is high. The team arrived on time and performed the cleaning in an efficient manner. I will be using this company again in the future.
- Christine .
12/11/2014
This was not the first time I have used your company for rug cleaning. It was as always, a prompt arrival and a clean carpet shortly thereafter. I like how quick and efficient your workers are. They work well together. It was a job well done again.
- Judy .
12/10/2014
Fast and friendly service!
I cannot recommend Aldenville Rug Cleaning enough!
- Gregory .
12/10/2014
sofa cleaning
They came a little after 10 am and were gone before 11 am. They cleaned a sofa that opens to a bed, a chair that matches the sofa, which also opens to be a footrest, and six dining room chairs. Once they dried I still saw some spots, so I called them back they came back and spots on the sofa are not as visible the chair was fine, the dining room chairs had a few spots some came out some didn't. Depending on what was spilled makes a difference on if the stain comes out. They all look better.
- Gail .
12/6/2014
Excellent, as always
I would never use anyone else, because for years and years Aldenville has been responsive to our needs. From the time when I dropped red paint onto a carpet*, to the most recent when the dog did something incorrect*, they have come and helped us out ASAP. Thank you, thank you! Aldenville to the rescue!
* yes, they got it all out!
- Gina .
12/4/2014
Aldenville Rug Cleaners
Excellent service,went the extra mile for my concerns. Very polite and considerate of my time. Could not have asked for any better care and treatment.
Thank you
- Holly .
12/2/2014
cleaned 2 rooms and runners
Did a great job and didn't take very long.
- Rose .
11/29/2014
Great job
I am so happy with Aldenville Rug Cleaning Co. We chose them by referral from our neighbors who just had their rugs cleaned. The 2 gentlemen that came to the house were prompt, professional and super friendly. They went over all aspects of the cleaning process, how the products that they use are safe for pets (we have cats) and even suggested additional products that wouldn't break the bank! I will certainly recommend Aldenville to anyone looking for a rug cleaning company.
- Gina .
11/26/2014
Professional, Courteous and Thorough
The cleaners arrived at the arranged time, asked all the right questions and verified the services I had ordered. For troubled areas they reviewed my choices to help me decide which direction to go in getting the best value for expense. They were polite and fulfilled their promise to put the office back together after doing their work.
No disappointment here. Just wishing more business were run this way. And oh yes...the dirty carpet and rugs came out perfect!
- Big Daddy Awesome .
11/26/2014
Great job !
- Mike l
11/24/2014
I am a first time customer. Your two workers were prompt / courteous / & professional.
With their efficient work methods - they were done in the time frame that they had told me. As the cleaning was in progress - they had given me some tips on keeping the carpets clean & how to treat any stains that may occur before our next cleaning. I would highly recommend your company to anyone in need of your services The carpets look fantastic !
- Scott .
11/24/2014
Looking forward to having them again.
This is the second time They did rug cleaning for me. This rug was a challenge.
Never professionally done and it was the cat's room so....you can imagine how dirty and smelly it was. Of course I shampooed it but didn't do a thorough job.
They did a great job.
- Jacqueline .
11/23/2014
christine
VERY GOOD JOB. I WILL DEFENETLY CALL BACK AND RECOMOND TO MY FRIENDS.
- Christine .
11/23/2014
Excellent service
They are tops in all respects. They're punctual, efficient and thorough. The carpets look clean and refreshed. I've had other companies, so I know what I'm saying.
- Lea .
11/23/2014
Very Good Experence!
This was the first time I had ever had my furniture professionally cleaned so I wasn't sure what to expect. It turned out to be a very good experience!
Two pleasant gentlemen arrived at the designated time, reviewed the upholstery cleaning plan with me, told me about their cleaning product, reassured me that it was pet friendly( we have 2 dogs), did the cleaning, and then explained about the furniture drying and how to accelerate it. They worked very well together; were done quickly and they did a GREAT job! My old furniture looks almost new!
These men were professional , well -informed about their product , knew what they were doing and told me what I needed to know and do.
P.S. They'll be back again soon-- I have 2 carpets that need to be cleaned!.
- Judy .
11/10/2014
Excellent service!
The 2 guys showed up promptly when scheduled, explained everything they were going to do, worked diligently and were done in about an hour...they cleaned 3 rooms and a hallway. Very nice and professional men.
- Sue .
11/5/2014
Excellent, professional
Used Aldenville Rug Cleaning a few times for wall to wall carpet cleaning as well as couch cleaning. They are always on time, reasonably priced, professional. I will continue to use Aldenville Rug Cleaning. Love that they are so prompt! Thank you for doing such a great job!
- Anne .
11/4/2014
Great job!
I decided to switch to Aldenville Rug Cleaning after having used another area business for a few years. I'm so glad I made the switch. My carpets look fantastic! They were on time, professional & worked very hard on the stains that I did have on my rugs.(which they got out) Very happy with their price & their service. I will be a repeat customer & would recommend them to anyone thinking of giving them a try!
- Michele .
11/4/2014
Great workers and awesome job!!!
Rob and Paul are fantastic workers. They are friendly and very thorough and concerned with doing a great job. They are always on time. I trust those two guys like my own family. I don't know what they get paid but they sure do deserve a raise because they are an asset to your business. They are so trustworthy and careful with my home while doing their job. They are a pleasure to deal with and I keep coming back because of them. They are great!!!
- Carol .
10/31/2014
Top notch
The boys knocked it out of the park.
- Anthony .
10/31/2014
Return Trip
Had the carpets cleaned 3 weeks ago, but my husband dragged his ladder while painting and left black marks. I called on Monday and they got me in today. Black marks are gone and I am a happy camper. Thank you fir a great job oh they also did my carpets in my car. All is well. Thank you.
- Susanne .
10/29/2014
Sofa & Carpet Shampooed
I am so pleased with the service! The men were very nice and they got my carpet and sofas SUPER clean. My living room is so clean and fresh. I love it! I will definitely be using them again (I have a 2 year old-so it gets messy)!
- Lesley .
10/28/2014
Excellent service!
- maria f
10/27/2014
Awesome experience. Upholstered chair and rug look brand new. Nice people. Highly recommend them.
- Ann .
10/27/2014
I have been using Aldenville Rug Cleaning over 10 years or more. They are prompt, courteous & professional not to mention what a fantastic job they do. my kitchen carpet takes a lot of abuse, especially in the summer. When they're done, it looks great,! I would recommend Aldenville Rug Cleaning for all your carpets.
- Dorothy .
10/26/2014
Fabulous job!
Really impressed by the job, the time they took to really clean everything. Both men were extremely customer oriented and extremely professional. I do no like to have unknown people in my home. Both were super polite and I felt at home with them.
These guys are keepers for you for sure. Today you just do not see that type of worker. Both are assets to your company!
We had many people in and out of our home in 6/11 when we were severely impacted by the tornado. We had many workers here for the roof on down and I can say with all honestly that most were extremely rude and crude and some even lazy.
Please know that help like you have in these two guys hardly exists anymore.
- karen .
10/24/2014
Our rugs and furniture all came out great. The men who came to our house were very pleasant and professional. They answered any questions we had and gave us some good tips on stain removal and upkeep. We won't hesitate to have them again.
- Elaine .
10/22/2014
We use them all the time!
We are a Real Estate Management firm in Holyoke. We use Aldenville Rug all the time and they do a great job every time. Thanks!
- Ray .
10/22/2014
Pleasant Day for me!
Your employees were respectful, did the job indicated in a timely manner, were careful in moving items and left, but not before leaving, made sure we were happy with their service. I would recommend your company.
- jacqueline .
10/22/2014
Phenomenal service
Great service -- the guys were terrific (knowledgeable, helpful, efficient) and our rugs look terrific!
- susan .
10/22/2014
Great !
Always get great service , right on time , friendly !
- Mary T .
10/22/2014
Another great job
Second time using Aldenville Rug Cleaning, and won't be the last. Fantastic job over and above expectations. They suggested treatments specific to my individual needs (and with an explanation mind you), I also had great concern about any chemicals used in these treatments, not so much for people (which we can handle) but for my exotic animals, who can't even get a whiff of a chemical. They don't use ANY toxic chemicals, nor do they use any which may listed as toxic in the future. This was important to me, esp. for the extra treatments. I HIGHLY RECOMMEND ALDENVILLE RUG CLEANING TO ANYONE.
- Linda .
10/18/2014
AS USUAL
ALWAYS DO A GREAT JOB !
- Gary L .
10/10/2014
Excellent customer service
Pleasant when I called to make an appointment. On time efficient and took time to explain what they did. Would highly recommend
- Susanne .
10/10/2014
Always great service!
We had three rooms cleaned and our living room upholstery done. Amazing how much better they look. They arrived on time and were very thorough.
Thanks for the great service!
- Mary .
10/4/2014
You did a great job on the couch and loveseat as well as moving them out of the way in order to clean the carpet. The hall runners and the areas around our beds came out great and the traffic areas are practically gone.
- Cheryl .
10/4/2014
Great people & a company you can count on!
This would be the second time we have had Aldenville Rug at our home! Each time they came as soon as they could on time, even early! Always professional & friendly! Our carpet came out wonderful! I would recommend Aldenville Rug to everyone!
- Lynn .
10/4/2014
The two guys from Aldenville came in, assessed the job and started working, they were quick and efficient, in and out. Very pleased with the work.
- Robert .
10/2/2014
I was very happy with the personnel and the job that they did. I will definitely call on them again
- Donna .
10/2/2014
Outstanding Value and Superb Customer Service!
If you are looking for a company that is professional, courteous and provides outstanding customer service, Aldenville Rug Cleaning is the only way to go!
I was very impressed and pleased by the two Service Technicians who called prior to their arrival and showed up on time. Robert and Paul expertly answered all of my questions in a most courteous manner and then proceeded to do a superb job of cleaning all of my carpets. Their determined efforts really made a profound difference.
I greatly appreciate the exceptional service and will definitely call on Aldenville Rug Cleaning again for all my carpet and ceramic tile needs. Highly Recommended!
Job Well Done!
- Paul of Chicopee .
10/2/2014
RV cleaning
Always a great experience having you clean our furniture in our home, RV and
pickup truck.
A friend referred us to you back in the 90's
and have referred other friends who have
also used your services.
Thank you
- Joe & Nancy .
10/1/2014
Excellent work!
Aldenville Rug Cleaning was prompt, professional and well-done. We have 2 area rugs that had never been professionally cleaned. They now look brighter, almost like new.
We are very pleased with this service.
- Barbara .
9/29/2014
They did an AWESOME JOB!!!
- shannon .
9/26/2014
Fast and friendly
I love Aldenville Rug Cleaning because they are fast and friendly. I live alone and could not move my living room furniture prior to arrival but they were very kind and helped me move everything out. Also, for a pretty large room, hallway and landing AND couch, love seat and throw pillows they were in and out in an hour and a half. The rugs look spotless! Thank you!
- Rose .
9/26/2014
Great job
Took only one hour to shampoo couches, office and one bedroom! Looks wonderful. Sorry our cats scared u! Lol
- Terry .
9/26/2014
Great Service
Everything went smoothly. Two men from Aldenville Rug Cleaning arrived exactly on time - looked over the area to be cleaned - verified the price that I had been quoted over the phone - and proceeded to clean the carpet. They were polite and courteous and very informative as to the type of process they were using on the carpets and also gave helpful hints on spot cleaning in the future. I was very pleased.
- Catherine .
9/25/2014
Very professional. Cleaned out carpets beyond our expectations for a reasonable price.
- Cheryl .
9/24/2014
awesome service
Quick to call me back and give an estimate and to schedule an appointment. The owner was very kind on the phone. The previous tenant did a number on the carpets. I was in shock when they finished the job! It looked like a miracle happened. I was very pleased with the results. It really looked better than I imagined.
Looks clean,even smells clean. The guys who came to do the job were on time,friendly, I felt very comfortable. They did a great job.
I will be calling them in the future.
- Keyra .
9/24/2014
Best rug cleaning business!
I am a repeat customer at Aldenville and would not take my business to anyone else. They offer superior service! I have two young children and they leaves spills everywhere on my rugs. After Aldenville came to clean now my carpets look like new! They have incredible customer service, friendly and very efficient. I would recommend their services to everyone!
- Molly .
9/24/2014
Great Job
Your service people that came to clean our carpets were timely, professional, courteous and efficient. Please let them know it was a great experience and we would recommend them again.
- Donald .
9/23/2014
The 2 guys that always come to my house are so pleasant and informative. My 2 rugs look excellent!!
- Amy R
9/22/2014
excellent job
We are very pleased with how Great our carpets look. I have already recommended you to a dozen friends . Great job guys
- pat .
9/22/2014
The team was right on time, did an incredible job on the rug that I thought would never be clean again. Giving your number to both of my daughters !!!
- Gail .
9/22/2014
Great job!
My husband called on Thursday, and you were able to clean the rug on Friday.Very professional,on time, and did a great job. The gentlemen took their time and explained the process to us.My mother has used Aldenville Rug Cleaning in the past, and we wll definitely continue to use your services.
- Maureen .
9/20/2014
Pleased
Your team was on time, courteous, and did a great job. This is why I've been using you for years
- Pat R
9/19/2014
Upholstery and Carpet Cleaning
I have used Aldenville Rug for more than 20 years now and as always I can not say enough about their service and quality. The guys who come to do the cleaning are always friendly, efficient and professional. Alwasy giving detailed tips and instructions after each cleaning.
I highly recommend this company for anyone who is looking to have a professionally cleaned sofa and rugs Aldenville does a fantastic job.
- Michele .
9/18/2014
Kitty smell not as bad
Cat smell is almost gone but not quite. The stains looked like they were mostly eliminated until the carpets dried and then were more apparent but not as bad as
they were before. Generally the carpets seem clean and fresher.
- Kristine .
9/18/2014
Outstanding
We have dealt with this Company before. They are always reliable and very efficient.They do a great job cleaning upholstery. They arrive on time and get the job done quickly . It is a pleasure doing business with them.
- Lorraine .
9/17/2014
Everything was perfect. The 2 gentleman that did the actual cleaning are excellent. Honest and completely thorough. They were thrilled with the way our new carpet cleaned and it showed in their work..
- Susan .
9/17/2014
rug cleaning
Yes, they did a very good job today. YOu could tell the difference from the
dirty rug (that was undone) and the work they did today.
Thank you very much!
Sincerely,
Michelle & Dave Labonte
- ML L
9/16/2014
Excellent service!
Aldenville Rugs have been cleaning our rugs for many years. It is always easy to schedule an appointment that is convenient for us. They are on time and friendly. And of course the rugs always look fabulous.
- Michele .
9/12/2014
I was very pleased with the service. The gentlemen came on time, did a very nice job cleaning rugs in two rooms in timely fashion and were very pleasant.
I would recommend them to anyone who is looking for a rug cleaner.
- Carolyn .
9/11/2014
terrific family run business
Anyone that needs carpets or upholstered furniture cleaned should know about this company. They were the first to offer a discounted rate, offered quick timing, showed up promptly, and did the job very well, I would recommend them to anyone I know.
don't hesitate - they are terrific.
MJ Viederman
- MJ .
9/11/2014
good company.
Rugs look great, not dry yet, can't put anything back.I don't want to walkj on wet carpets.I hope they will be dry by morning..some areas are dry so I am pretty confident that they will be completely dry by then.no problem just have to do. The rest tomorrow to get everything out of my kitchen.Paul and his partner where very nice and quite professional. The type of .people you enjoy having in your home, for any teason.they should be recognized as to how well they perform their responsibitys.
- Marla .
9/10/2014
Have never been disappointed.
I have been a loyal customer of Aldenville rug for more than 15 years. My household had 5 kids, all their freinds, parties mud/soccer season, many puppy accidents, large family gatherings, babies with lotsa food mess etc. making for many, many stains on my carpets. Aldenville rug has always been able to clean up the worst we had to offer. Rob pays attentions to the "rough spots" and always makes sure everything is done right. They are on time and courteous. I would recommend this company to all my friends and family.
- donna b
9/9/2014
They did a great job! They were very thorough. It was a pleasure to work with them. They cleaned two rooms and they were spotless when they left.
- BOB .
9/9/2014
We've used Aldenville in the past and we've never been disappointed.
- Tracie .
9/5/2014
Very professional team. Arrived on time. Cleaned the carpet and upholstered furniture in our lower level. Their equipment had protection to prevent marks on the walls. The cost for their work was very reasonable. I would recommend Aldenville Rug Cleaning and I would definitely use them again.
- Judith .
9/5/2014
We apreciated your services. Very profesional.thank you!
- Sonia .
9/4/2014
I recently had Aldenville Rug Cleaning Service do our rugs and was very pleased with the quality of their work. The appointment date & time were met and the gentlemen were very courteous & took their time to get the specifics from me and everything was done in a timely manner. We were very pleased with the results as our carpeting has been down for a number of years. I would definitely recommend Aldenville Rug Cleaning to my friends.
- Priscilla .
9/4/2014
The only company that I use.
On time, professional and great work.
- Nicole M
9/3/2014
Nth degree kudos on rug cleaning
Very professional; would not hesitate to recommend to a friend or anyone else. Our pup has not messed in the den since you completed a great job. You will be first choice in the future if necessary. Thank you
- Louis .
9/3/2014
I would hire them again in a flash!
These guys did a fabulous job... quick, professional... I was very impressed..carpets never looked better.. Will for sure have them once a year!
- Judy .
9/3/2014
Years later we are still very happy with Aldenville Rug. see you again soon.
- Catherine .
9/3/2014
why did I wait so long!!!!
The results were beyond my expectation! I had neglected my carpet far too long, since the rooms were not 'common areas'; I never dreamed that a professional carpet cleaning would be so much more effective than my penny-pinching DIY efforts over the past decade. My carpet is 20 Y.O. and looks like new! Even the "traffic" spots have disappeared! Rob and Paul were professional, efficient, and done within an hour. (I had already cleared areas of most all furniture prior to appt.) The results are excellent!
I no longer need to fret about not saving fast enough for hardwood.
- Jo-Ann .
9/3/2014
Love clean rugs
The two guys that come out and do the job do a fantastic job. They work hard and they are very thorough. They should be very proud of these guys they are truly an asset to your company. I do think you could offer better deals to your long time customers. There is no incentive to stay with your company. I have been with you for years and feel that there is never a bonus for my loyalty. Your coupons just don't cut it.
- Carol .
8/29/2014
we've been using aldenville rug cleaning for years on our rentals and home always good
rentals are usually disgusting and we need quick last min scheduling..aldenville rug cleaning always does a great job and they come when we need them
- joanne .
8/29/2014
Both gents were very professional & knowledgable with any ? I had
- Joyce .
8/28/2014
Years
I have used Aldenville for years . Always pleased
- Diane .
8/28/2014
We will recommed you.
Thank you for the wonderful job you did on our rugs. You were very friendly and professional during the day and we are very satisfied with the work done.
- Armand .
8/27/2014
as aways
you have always done a great ,first class job and always here when you say you will be thanks for the great service.
- Donna R
8/27/2014
Friendly & efficient!
The Aldenville team showed up exactly when promised and conducted a walk through of the rooms first to make sure that we were on the same page. They were incredibly efficient, which I really appreciated. They also took the time to work out a stain that I couldn't get out for the life of me, and we chatted for a few extra minutes. They were very friendly and I can't say enough great things. Overall, they were wonderful and I'll definitely use them year after year!
- Vanessa .
8/26/2014
Repeat Customer
The crew was very professional and clearly knew their job. Would not hesitate to recommend them to everyone. They are already on our list to have two more rooms done.
- Ken .
8/25/2014
High quality work, great pricing
Aldenville Rug is my choice for rug cleaning experts for the past 15 years. Bob and his crew are quick and thorough. Scheduling through Mary Lee and Steve is a pleasure. This team has been at it forever - I don't need to worry about the outcome as I know it will be great.
- Mary .
8/25/2014
On time great
They were on time and did a great job. I would use them again and recommend them to my friends.
- Joann .
8/24/2014
Did a great job
We had both the carpets and couch and loveseat cleaned. The technicians were very nice, professional and did a great job, even on the trouble spots! They were on time with the appointment and met all my expectations.
- Andrea .
8/23/2014
Awesome Job
I would absolutely use Aldenville again. We've used them in the past as well. They were on time and very courteous. They got stains out of carpets that I thought would have to be torn up. I would definetly recommend them to family and friends. An all around positive experience.
- Nicole .
8/23/2014
Wonderful company, employees, and products
- Raymond .
8/23/2014
Keep coming back
We have been doing business with Aldenville Rug for more than 10 years and will continue to do so with the service they provide. We have 2 rugs they always clean as they are high traffic areas and I usually add one more that is different each year. They put on a coating in the living room where our grandchildren spend a lot of time. This saved us this year with a coffee stain from a visitor. I love the way the rugs look and smell after they are gone.
- Florence .
8/23/2014
Perfect
Always a pleasure having Aldenville Rug Cleaning at my home.
We had our living room, which is high traffic, and a pretty well stain basement carpeting and stairs cleaned.
The two gentlemen did a superb job, and were professional,thorough, speedy, and in the end always have a tip or two about maintenance to help us care for our carpets.
I would highly recommend your service, and our carpets look beautiful!
Chris Kane and Declan Hennessy
Granby, Mass.
- Christine .
8/22/2014
Very professional
The two employees that showed up for my cleaning were not only very professional but also knowledgeable about couch materials and the respective cleaning agents they were using. I will recommend aldenville cleaning to everyone I know.
- Mr. .
8/22/2014
efficient and thorough
efficient and thorough. what else needs to be said?
- cathie .
8/22/2014
Truly Amazing
Since I had been using another well-known carpet cleaning company for over 20 years, but could not get them out here in time, this was my first experience with Aldenville Rug Cleaning so I was skeptical. Aldenville Rug was prompt, courteous and did an absolutely beautiful job on my light beige, very dirty, carpet. They also explained what to use and why and what not to use and why in between cleanings.
My carpet was dirtier than it had ever been, and when Aldenville Rug Cleaning was through, it was cleaner than it has ever been. They totally surpassed the other company I was using. I now have a new carpet cleaning company and would not hesitate recommending them to anyone.
Thank you Aldenville Rug Cleaning. You did a fantastic job.
- Linda .
8/22/2014
Recommended upholstry cleaning!
I had office furniture cleaned by Aldenville and they were frindly, professional, and thorough every step of the way!
- Kristin .
8/21/2014