Rob and Paul were extremely professional, friendly and knowledgeable. You can tell that they enjoy what the do and take pride in their work. I would highly recommend Aldenville to anyone looking to have their carpets cleaned.
As for the carpet I cannot believe the difference, I should have had this done so long ago. I will now make this a regular occurrence.
- Josh P
Thank you for all your work! My rugs came out great!
- Amy P.
We have used Aldenville Carpet Cleaning a number of times. Each time they have been extremely professional and knowledgeable. This past time we had a love seat handed down to us with multiple stains on it. They were able to remove the stains and make the piece look like new. They were also able to offer valuable instructions as to how to best care for the piece. We have made Aldenville out "go to" carpet and upholstery cleaner!
- Andrea M.
Outstanding overall experience and the bottom line is the carpets have a new lease of life!
- Nathan M.
Outstanding experience!!! Will definitely be back, A pleasure to deal with.
- Tim B.
professional, efficient, and affordable
Aldenville has provided great service twice for me so far. Each time, I found the staff to be professional and friendly. Their rates are affordable,and the quality of service is high. The team arrived on time and performed the cleaning in an efficient manner. I will be using this company again in the future.
- Christine B.
This was not the first time I have used your company for rug cleaning. It was as always, a prompt arrival and a clean carpet shortly thereafter. I like how quick and efficient your workers are. They work well together. It was a job well done again.
- Judy C.
Fast and friendly service!
I cannot recommend Aldenville Rug Cleaning enough!
- Gregory D.
They came a little after 10 am and were gone before 11 am. They cleaned a sofa that opens to a bed, a chair that matches the sofa, which also opens to be a footrest, and six dining room chairs. Once they dried I still saw some spots, so I called them back they came back and spots on the sofa are not as visible the chair was fine, the dining room chairs had a few spots some came out some didn't. Depending on what was spilled makes a difference on if the stain comes out. They all look better.
- Gail S.
Excellent, as always
I would never use anyone else, because for years and years Aldenville has been responsive to our needs. From the time when I dropped red paint onto a carpet*, to the most recent when the dog did something incorrect*, they have come and helped us out ASAP. Thank you, thank you! Aldenville to the rescue!
* yes, they got it all out!
- Gina H.
Aldenville Rug Cleaners
Excellent service,went the extra mile for my concerns. Very polite and considerate of my time. Could not have asked for any better care and treatment.
- Holly M.
cleaned 2 rooms and runners
Did a great job and didn't take very long.
- Rose W.
I am so happy with Aldenville Rug Cleaning Co. We chose them by referral from our neighbors who just had their rugs cleaned. The 2 gentlemen that came to the house were prompt, professional and super friendly. They went over all aspects of the cleaning process, how the products that they use are safe for pets (we have cats) and even suggested additional products that wouldn't break the bank! I will certainly recommend Aldenville to anyone looking for a rug cleaning company.
- Gina S.
Professional, Courteous and Thorough
The cleaners arrived at the arranged time, asked all the right questions and verified the services I had ordered. For troubled areas they reviewed my choices to help me decide which direction to go in getting the best value for expense. They were polite and fulfilled their promise to put the office back together after doing their work.
No disappointment here. Just wishing more business were run this way. And oh yes...the dirty carpet and rugs came out perfect!
- Big Daddy Awesome B.
Great job !
- Mike l
I am a first time customer. Your two workers were prompt / courteous / & professional.
With their efficient work methods - they were done in the time frame that they had told me. As the cleaning was in progress - they had given me some tips on keeping the carpets clean & how to treat any stains that may occur before our next cleaning. I would highly recommend your company to anyone in need of your services The carpets look fantastic !
- Scott M.
Looking forward to having them again.
This is the second time They did rug cleaning for me. This rug was a challenge.
Never professionally done and it was the cat's room so....you can imagine how dirty and smelly it was. Of course I shampooed it but didn't do a thorough job.
They did a great job.
- Jacqueline B.
VERY GOOD JOB. I WILL DEFENETLY CALL BACK AND RECOMOND TO MY FRIENDS.
- Christine k.
They are tops in all respects. They're punctual, efficient and thorough. The carpets look clean and refreshed. I've had other companies, so I know what I'm saying.
- Lea A.
Very Good Experence!
This was the first time I had ever had my furniture professionally cleaned so I wasn't sure what to expect. It turned out to be a very good experience!
Two pleasant gentlemen arrived at the designated time, reviewed the upholstery cleaning plan with me, told me about their cleaning product, reassured me that it was pet friendly( we have 2 dogs), did the cleaning, and then explained about the furniture drying and how to accelerate it. They worked very well together; were done quickly and they did a GREAT job! My old furniture looks almost new!
These men were professional , well -informed about their product , knew what they were doing and told me what I needed to know and do.
P.S. They'll be back again soon-- I have 2 carpets that need to be cleaned!.
- Judy I.
The 2 guys showed up promptly when scheduled, explained everything they were going to do, worked diligently and were done in about an hour...they cleaned 3 rooms and a hallway. Very nice and professional men.
- Sue V.
Used Aldenville Rug Cleaning a few times for wall to wall carpet cleaning as well as couch cleaning. They are always on time, reasonably priced, professional. I will continue to use Aldenville Rug Cleaning. Love that they are so prompt! Thank you for doing such a great job!
- Anne G.
I decided to switch to Aldenville Rug Cleaning after having used another area business for a few years. I'm so glad I made the switch. My carpets look fantastic! They were on time, professional & worked very hard on the stains that I did have on my rugs.(which they got out) Very happy with their price & their service. I will be a repeat customer & would recommend them to anyone thinking of giving them a try!
- Michele A.
Great workers and awesome job!!!
Rob and Paul are fantastic workers. They are friendly and very thorough and concerned with doing a great job. They are always on time. I trust those two guys like my own family. I don't know what they get paid but they sure do deserve a raise because they are an asset to your business. They are so trustworthy and careful with my home while doing their job. They are a pleasure to deal with and I keep coming back because of them. They are great!!!
- Carol P.
The boys knocked it out of the park.
- Anthony B.
Had the carpets cleaned 3 weeks ago, but my husband dragged his ladder while painting and left black marks. I called on Monday and they got me in today. Black marks are gone and I am a happy camper. Thank you fir a great job oh they also did my carpets in my car. All is well. Thank you.
- Susanne L.
Sofa & Carpet Shampooed
I am so pleased with the service! The men were very nice and they got my carpet and sofas SUPER clean. My living room is so clean and fresh. I love it! I will definitely be using them again (I have a 2 year old-so it gets messy)!
- Lesley L.
- maria f
Awesome experience. Upholstered chair and rug look brand new. Nice people. Highly recommend them.
- Ann F.
I have been using Aldenville Rug Cleaning over 10 years or more. They are prompt, courteous & professional not to mention what a fantastic job they do. my kitchen carpet takes a lot of abuse, especially in the summer. When they're done, it looks great,! I would recommend Aldenville Rug Cleaning for all your carpets.
- Dorothy G.
Really impressed by the job, the time they took to really clean everything. Both men were extremely customer oriented and extremely professional. I do no like to have unknown people in my home. Both were super polite and I felt at home with them.
These guys are keepers for you for sure. Today you just do not see that type of worker. Both are assets to your company!
We had many people in and out of our home in 6/11 when we were severely impacted by the tornado. We had many workers here for the roof on down and I can say with all honestly that most were extremely rude and crude and some even lazy.
Please know that help like you have in these two guys hardly exists anymore.
- karen s.
Our rugs and furniture all came out great. The men who came to our house were very pleasant and professional. They answered any questions we had and gave us some good tips on stain removal and upkeep. We won't hesitate to have them again.
- Elaine P.
We use them all the time!
We are a Real Estate Management firm in Holyoke. We use Aldenville Rug all the time and they do a great job every time. Thanks!
- Ray S.
Pleasant Day for me!
Your employees were respectful, did the job indicated in a timely manner, were careful in moving items and left, but not before leaving, made sure we were happy with their service. I would recommend your company.
- jacqueline b.
Great service -- the guys were terrific (knowledgeable, helpful, efficient) and our rugs look terrific!
- susan r.
Always get great service , right on time , friendly !
- Mary T J.
Another great job
Second time using Aldenville Rug Cleaning, and won't be the last. Fantastic job over and above expectations. They suggested treatments specific to my individual needs (and with an explanation mind you), I also had great concern about any chemicals used in these treatments, not so much for people (which we can handle) but for my exotic animals, who can't even get a whiff of a chemical. They don't use ANY toxic chemicals, nor do they use any which may listed as toxic in the future. This was important to me, esp. for the extra treatments. I HIGHLY RECOMMEND ALDENVILLE RUG CLEANING TO ANYONE.
- Linda G.
ALWAYS DO A GREAT JOB !
- Gary L G.
Excellent customer service
Pleasant when I called to make an appointment. On time efficient and took time to explain what they did. Would highly recommend
- Susanne B.
Always great service!
We had three rooms cleaned and our living room upholstery done. Amazing how much better they look. They arrived on time and were very thorough.
Thanks for the great service!
- Mary R.
You did a great job on the couch and loveseat as well as moving them out of the way in order to clean the carpet. The hall runners and the areas around our beds came out great and the traffic areas are practically gone.
- Cheryl G.
Great people & a company you can count on!
This would be the second time we have had Aldenville Rug at our home! Each time they came as soon as they could on time, even early! Always professional & friendly! Our carpet came out wonderful! I would recommend Aldenville Rug to everyone!
- Lynn G.
The two guys from Aldenville came in, assessed the job and started working, they were quick and efficient, in and out. Very pleased with the work.
- Robert T.
I was very happy with the personnel and the job that they did. I will definitely call on them again
- Donna L.
Outstanding Value and Superb Customer Service!
If you are looking for a company that is professional, courteous and provides outstanding customer service, Aldenville Rug Cleaning is the only way to go!
I was very impressed and pleased by the two Service Technicians who called prior to their arrival and showed up on time. Robert and Paul expertly answered all of my questions in a most courteous manner and then proceeded to do a superb job of cleaning all of my carpets. Their determined efforts really made a profound difference.
I greatly appreciate the exceptional service and will definitely call on Aldenville Rug Cleaning again for all my carpet and ceramic tile needs. Highly Recommended!
Job Well Done!
- Paul of Chicopee D.
Always a great experience having you clean our furniture in our home, RV and
A friend referred us to you back in the 90's
and have referred other friends who have
also used your services.
- Joe & Nancy G.
Aldenville Rug Cleaning was prompt, professional and well-done. We have 2 area rugs that had never been professionally cleaned. They now look brighter, almost like new.
We are very pleased with this service.
- Barbara P.
They did an AWESOME JOB!!!
- shannon l.
Fast and friendly
I love Aldenville Rug Cleaning because they are fast and friendly. I live alone and could not move my living room furniture prior to arrival but they were very kind and helped me move everything out. Also, for a pretty large room, hallway and landing AND couch, love seat and throw pillows they were in and out in an hour and a half. The rugs look spotless! Thank you!
- Rose A.
Took only one hour to shampoo couches, office and one bedroom! Looks wonderful. Sorry our cats scared u! Lol
- Terry B.
Everything went smoothly. Two men from Aldenville Rug Cleaning arrived exactly on time - looked over the area to be cleaned - verified the price that I had been quoted over the phone - and proceeded to clean the carpet. They were polite and courteous and very informative as to the type of process they were using on the carpets and also gave helpful hints on spot cleaning in the future. I was very pleased.
- Catherine B.
Very professional. Cleaned out carpets beyond our expectations for a reasonable price.
- Cheryl A.
Quick to call me back and give an estimate and to schedule an appointment. The owner was very kind on the phone. The previous tenant did a number on the carpets. I was in shock when they finished the job! It looked like a miracle happened. I was very pleased with the results. It really looked better than I imagined.
Looks clean,even smells clean. The guys who came to do the job were on time,friendly, I felt very comfortable. They did a great job.
I will be calling them in the future.
- Keyra R.
Best rug cleaning business!
I am a repeat customer at Aldenville and would not take my business to anyone else. They offer superior service! I have two young children and they leaves spills everywhere on my rugs. After Aldenville came to clean now my carpets look like new! They have incredible customer service, friendly and very efficient. I would recommend their services to everyone!
- Molly L.
Your service people that came to clean our carpets were timely, professional, courteous and efficient. Please let them know it was a great experience and we would recommend them again.
- Donald H.
The 2 guys that always come to my house are so pleasant and informative. My 2 rugs look excellent!!
- Amy R
We are very pleased with how Great our carpets look. I have already recommended you to a dozen friends . Great job guys
- pat p.
The team was right on time, did an incredible job on the rug that I thought would never be clean again. Giving your number to both of my daughters !!!
- Gail D.
My husband called on Thursday, and you were able to clean the rug on Friday.Very professional,on time, and did a great job. The gentlemen took their time and explained the process to us.My mother has used Aldenville Rug Cleaning in the past, and we wll definitely continue to use your services.
- Maureen C.
Your team was on time, courteous, and did a great job. This is why I've been using you for years
- Pat R
Upholstery and Carpet Cleaning
I have used Aldenville Rug for more than 20 years now and as always I can not say enough about their service and quality. The guys who come to do the cleaning are always friendly, efficient and professional. Alwasy giving detailed tips and instructions after each cleaning.
I highly recommend this company for anyone who is looking to have a professionally cleaned sofa and rugs Aldenville does a fantastic job.
- Michele M.
Kitty smell not as bad
Cat smell is almost gone but not quite. The stains looked like they were mostly eliminated until the carpets dried and then were more apparent but not as bad as
they were before. Generally the carpets seem clean and fresher.
- Kristine F.
We have dealt with this Company before. They are always reliable and very efficient.They do a great job cleaning upholstery. They arrive on time and get the job done quickly . It is a pleasure doing business with them.
- Lorraine P.
Everything was perfect. The 2 gentleman that did the actual cleaning are excellent. Honest and completely thorough. They were thrilled with the way our new carpet cleaned and it showed in their work..
- Susan K.
Yes, they did a very good job today. YOu could tell the difference from the
dirty rug (that was undone) and the work they did today.
Thank you very much!
Michelle & Dave Labonte
- ML L
Aldenville Rugs have been cleaning our rugs for many years. It is always easy to schedule an appointment that is convenient for us. They are on time and friendly. And of course the rugs always look fabulous.
- Michele B.
I was very pleased with the service. The gentlemen came on time, did a very nice job cleaning rugs in two rooms in timely fashion and were very pleasant.
I would recommend them to anyone who is looking for a rug cleaner.
- Carolyn F.
terrific family run business
Anyone that needs carpets or upholstered furniture cleaned should know about this company. They were the first to offer a discounted rate, offered quick timing, showed up promptly, and did the job very well, I would recommend them to anyone I know.
don't hesitate - they are terrific.
- MJ V.
Rugs look great, not dry yet, can't put anything back.I don't want to walkj on wet carpets.I hope they will be dry by morning..some areas are dry so I am pretty confident that they will be completely dry by then.no problem just have to do. The rest tomorrow to get everything out of my kitchen.Paul and his partner where very nice and quite professional. The type of .people you enjoy having in your home, for any teason.they should be recognized as to how well they perform their responsibitys.
- Marla R.
Have never been disappointed.
I have been a loyal customer of Aldenville rug for more than 15 years. My household had 5 kids, all their freinds, parties mud/soccer season, many puppy accidents, large family gatherings, babies with lotsa food mess etc. making for many, many stains on my carpets. Aldenville rug has always been able to clean up the worst we had to offer. Rob pays attentions to the "rough spots" and always makes sure everything is done right. They are on time and courteous. I would recommend this company to all my friends and family.
- donna b
They did a great job! They were very thorough. It was a pleasure to work with them. They cleaned two rooms and they were spotless when they left.
- BOB B.
We've used Aldenville in the past and we've never been disappointed.
- Tracie A.
Very professional team. Arrived on time. Cleaned the carpet and upholstered furniture in our lower level. Their equipment had protection to prevent marks on the walls. The cost for their work was very reasonable. I would recommend Aldenville Rug Cleaning and I would definitely use them again.
- Judith D.
We apreciated your services. Very profesional.thank you!
- Sonia R.
I recently had Aldenville Rug Cleaning Service do our rugs and was very pleased with the quality of their work. The appointment date & time were met and the gentlemen were very courteous & took their time to get the specifics from me and everything was done in a timely manner. We were very pleased with the results as our carpeting has been down for a number of years. I would definitely recommend Aldenville Rug Cleaning to my friends.
- Priscilla W.
The only company that I use.
On time, professional and great work.
- Nicole M
Nth degree kudos on rug cleaning
Very professional; would not hesitate to recommend to a friend or anyone else. Our pup has not messed in the den since you completed a great job. You will be first choice in the future if necessary. Thank you
- Louis R.
I would hire them again in a flash!
These guys did a fabulous job... quick, professional... I was very impressed..carpets never looked better.. Will for sure have them once a year!
- Judy F.
Years later we are still very happy with Aldenville Rug. see you again soon.
- Catherine S.
why did I wait so long!!!!
The results were beyond my expectation! I had neglected my carpet far too long, since the rooms were not 'common areas'; I never dreamed that a professional carpet cleaning would be so much more effective than my penny-pinching DIY efforts over the past decade. My carpet is 20 Y.O. and looks like new! Even the "traffic" spots have disappeared! Rob and Paul were professional, efficient, and done within an hour. (I had already cleared areas of most all furniture prior to appt.) The results are excellent!
I no longer need to fret about not saving fast enough for hardwood.
- Jo-Ann B.
Love clean rugs
The two guys that come out and do the job do a fantastic job. They work hard and they are very thorough. They should be very proud of these guys they are truly an asset to your company. I do think you could offer better deals to your long time customers. There is no incentive to stay with your company. I have been with you for years and feel that there is never a bonus for my loyalty. Your coupons just don't cut it.
- Carol P.
we've been using aldenville rug cleaning for years on our rentals and home always good
rentals are usually disgusting and we need quick last min scheduling..aldenville rug cleaning always does a great job and they come when we need them
- joanne m.
Both gents were very professional & knowledgable with any ? I had
- Joyce W.
I have used Aldenville for years . Always pleased
- Diane B.
We will recommed you.
Thank you for the wonderful job you did on our rugs. You were very friendly and professional during the day and we are very satisfied with the work done.
- Armand F.
you have always done a great ,first class job and always here when you say you will be thanks for the great service.
- Donna R
Friendly & efficient!
The Aldenville team showed up exactly when promised and conducted a walk through of the rooms first to make sure that we were on the same page. They were incredibly efficient, which I really appreciated. They also took the time to work out a stain that I couldn't get out for the life of me, and we chatted for a few extra minutes. They were very friendly and I can't say enough great things. Overall, they were wonderful and I'll definitely use them year after year!
- Vanessa C.
The crew was very professional and clearly knew their job. Would not hesitate to recommend them to everyone. They are already on our list to have two more rooms done.
- Ken F.
High quality work, great pricing
Aldenville Rug is my choice for rug cleaning experts for the past 15 years. Bob and his crew are quick and thorough. Scheduling through Mary Lee and Steve is a pleasure. This team has been at it forever - I don't need to worry about the outcome as I know it will be great.
- Mary M.
On time great
They were on time and did a great job. I would use them again and recommend them to my friends.
- Joann S.
Did a great job
We had both the carpets and couch and loveseat cleaned. The technicians were very nice, professional and did a great job, even on the trouble spots! They were on time with the appointment and met all my expectations.
- Andrea E.
I would absolutely use Aldenville again. We've used them in the past as well. They were on time and very courteous. They got stains out of carpets that I thought would have to be torn up. I would definetly recommend them to family and friends. An all around positive experience.
- Nicole G.
Wonderful company, employees, and products
- Raymond B.
Keep coming back
We have been doing business with Aldenville Rug for more than 10 years and will continue to do so with the service they provide. We have 2 rugs they always clean as they are high traffic areas and I usually add one more that is different each year. They put on a coating in the living room where our grandchildren spend a lot of time. This saved us this year with a coffee stain from a visitor. I love the way the rugs look and smell after they are gone.
- Florence O.
Always a pleasure having Aldenville Rug Cleaning at my home.
We had our living room, which is high traffic, and a pretty well stain basement carpeting and stairs cleaned.
The two gentlemen did a superb job, and were professional,thorough, speedy, and in the end always have a tip or two about maintenance to help us care for our carpets.
I would highly recommend your service, and our carpets look beautiful!
Chris Kane and Declan Hennessy
- Christine K.
The two employees that showed up for my cleaning were not only very professional but also knowledgeable about couch materials and the respective cleaning agents they were using. I will recommend aldenville cleaning to everyone I know.
- Mr. H.
efficient and thorough
efficient and thorough. what else needs to be said?
- cathie w.
Since I had been using another well-known carpet cleaning company for over 20 years, but could not get them out here in time, this was my first experience with Aldenville Rug Cleaning so I was skeptical. Aldenville Rug was prompt, courteous and did an absolutely beautiful job on my light beige, very dirty, carpet. They also explained what to use and why and what not to use and why in between cleanings.
My carpet was dirtier than it had ever been, and when Aldenville Rug Cleaning was through, it was cleaner than it has ever been. They totally surpassed the other company I was using. I now have a new carpet cleaning company and would not hesitate recommending them to anyone.
Thank you Aldenville Rug Cleaning. You did a fantastic job.
- Linda G.
Recommended upholstry cleaning!
I had office furniture cleaned by Aldenville and they were frindly, professional, and thorough every step of the way!
- Kristin B.